Welfare Measures and its impact on Manpower Productivity


Randhir Kumar Singh
Dr. Gaur Hari Singhania Institute of Management & Research
Kamla Nagar, Kanpur-208005

1. Quality of Work Life:

Quality of Work Life (QWL) might have different connotations to different persons but in academics it means the degree to which the members of work organization are able to satisfy important personal needs through their experiences in the organization. It refers to fair remuneration, safe and healthy environment, opportunities for growth and the like. Better quality of work life leads to motivation and satisfaction (Mamoria; 2002).  The welfare aspect of the quality of work life plays a very significant role in increasing the productivity of manpower in the organization.

2. Welfare Measures:

The welfare measures involve three major aspects which are - occupational health care, suitable working time and appropriate salary. It refers to the physical, mental, moral, and emotional well-being of an individual (Aswathappa; 2004). The safe work environment provides the basis for the person to enjoy working. The work should not pose a health hazard for the person. The welfare measures aim at integrating the socio-psychological needs of employees, the unique requirements of a particular technology, the structure and processes of the organization and the existing socio-cultural environment. It creates a culture of work commitment in organizations and society which ensure higher productivity and greater job satisfaction to the employees. The welfare measures are defined in the same way as defined by the I.L.O. at its Asian Regional Conference "A term which is understood to include such services, facilities and amenities as may be established in or in the vicinity of undertakings to enable the persons employed in them to perform their work in healthy, congenial surroundings and to provide them with amenities conducive to good health and high morale."

Due to the welfare measures, the employees feel that the management is interested in taking care of the employees that result in the sincerity, commitment and loyalty of the employees towards the organization. The employees work with full enthusiasm and energetic behavior which results in the increase in production and ultimately the increased profit.

The measures of welfare give result after a long period of time. It is a long process, so the management has to keep patience while providing the welfare facilities for the employees. While deciding the welfare facility for the employees, the management has to do discussions with the persons who are now going to avail the facilities. The communication increases the cohesiveness between the management and the employees and thus industrial relations improve.

  • Welfare measures in factories: After the independence, the Government of India makes strict rules and regulations to safeguard the interest of the workers in the factories. The welfare facilities are provided to the workers as per the provisions laid down in Chapter 5 (Section 42 to 50) of 'The Factories Act, 1948' for the benefit of employees of the factories. Analyzing the benefits of the welfare provisions, the management bears the huge cost spend on the welfare activities. The experts have a firm opinion that by providing the welfare facilities to the employees the productivity of the employees increases and ultimately profit increases. According to Section 49 of 'The Factories Act, 1948' "In every factory wherein five hundred or more workers are ordinarily employed the occupier shall employ in the factory such number of welfare officers as may be prescribed". The major role of welfare officer is to facilitate and observe the welfare measures for the employees in the organization.
  • Workers Participation in Management: Workers Participation in Management (W.P.M.) is the tool of employee welfare and this encourages the employees to work hard for more productivity which ultimately increases the turnover of the organization. In WPM method, the management takes the decision with the consultancy and consensus of the workers. The workers are given the proper role and participation in the decision making process.
  • It has been found that the workers, the executives and the management people are all responsible for the proper implementation of the welfare measures in the organization.

    3. Manpower Productivity:

    The term 'Productivity' means goods and services produced in a specified period of time in relation to the resources utilized. It is defined as the ratio of output to input. Higher productivity means efficient use of input and vice-versa. Therefore, the term 'Manpower Productivity' means the 'Productivity of Labor'.  It refers output to the corresponding input of labor.  There is a difficulty in arriving at the homogeneity concerning labor due to difference in scale, energy, training, environment, incentive, rates of pay etc. The ratio of output to labor is universally acknowledged to have some uniformity.

    4. Conclusion:

    It has been found that there is a correlation between the welfare measures and manpower productivity i.e. if the proper welfare measures are taken then the productivity of the employees will increase and ultimately the profit of the organization will increase.

    The welfare measures increases the productivity of the organization as well as it enhances the morale and motivation of the employees which gives a positive impact on the efficiency level of the organization.

    Randhir Kumar Singh
    Dr. Gaur Hari Singhania Institute of Management & Research
    Kamla Nagar, Kanpur-208005

    Source: E-mail April 11, 2009


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